SERVICE PACKAGES

To ensure that every purchase made from us, the Orizen Group offers a comprehensive approach to servicing every unit we sell with service packages that are tailored to the needs and operations of your business and industry.

Our goal is to ensure that our clients get the highest possible value out of our solutions and ensuring that regular maintenance is undertaken on equipment is a critical part of that operation.

SERVICE PACKAGES FROM ORIZEN IN SOUTH AFRICA

Our experienced team offers comprehensive service packages from Orizen in South Africa that ensure the continual optimal performance, longevity, and safety of forklift trucks sourced from us.

To do this, we partner closely with our clients to ensure that their preventative maintenance needs are met on an ongoing basis, and our maintenance and inspections are delivered with consistent care and attention to detail.

These service offerings include the following tasks:

• Biannual servicing of Batteries & Chargers in our workshop.
• Service Level Agreement / Monthly Maintenance Agreement for both batteries and chargers.
• One month notice either side to keep the flexibility of getting out of so called CONTRACTS.
• Service technician on site to test batteries and chargers every month followed by exceptions report to the management.
• Delivery of battery water free of cost every month.
• Onsite replacement of faulty cells, connectors, vent caps, plugs and harness.
• Manage Battery Bays with trained people on sites (Men on site).
• Service batteries / Deliver batteries on weekends if required but in extreme urgencies only (as of now).
• Rental of Industrial Batteries & Chargers.
• Design and Management of Battery Bays.
• Men on Site for Handling Battery Changes.
• Onsite Tyre fitment through mobile press.

CONTACT THE ORIZEN GROUP FOR DETAILS

If you would like to know more about service packages from Orizen in South Africa, be sure to get in contact with a representative from the Orizen Group today, or feel free to continue browsing our website for further details on our complete range of offers.